Effective Date: 03/02/2025

At The Search Collective (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://thesearchcollective.com.au] (the “Site”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:

• Fill out forms (e.g., contact forms, newsletter subscriptions, consultation requests)
• Register for an account or event
• Communicate with us via email or phone

Examples of Personal Information include your name, email address, phone number, company name, and any other details you choose to provide.

1.2 Non-Personal Information

We may also collect non-personally identifiable information (“Non-Personal Information”) automatically when you visit the Site. This information may include:

• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed on our Site
• Time and date of visits
• Other technical data collected via cookies or similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain the Site
• Improve, personalise, and expand our services and offerings
• Respond to your comments, questions, and requests
• Process transactions and send related information (e.g., confirmations, invoices)
• Send periodic emails, newsletters, or marketing communications (you may opt out at any time)
• Monitor and analyse usage and trends to improve your experience on our Site
• Protect against, identify, and prevent fraud and other illegal activities

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties without your consent except as described below:

3.1 Service Providers

We may share information with third-party service providers who perform services for us or on our behalf. These service providers are required to maintain the confidentiality of your information and are prohibited from using your Personal Information for any purpose other than to provide this assistance.

3.2 Legal Requirements

We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information.

4. Cookies and Tracking Technologies

4.1 Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyse site traffic, and serve tailored content. Cookies are small data files placed on your device.

4.2 Managing Cookies

You can control the use of cookies at the individual browser level. Please refer to your browser’s help documentation for more information on how to disable cookies or opt-out of certain types of cookies.

5. Data Security

We implement a variety of security measures to protect your Personal Information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access, update, or delete your Personal Information
• Object to or restrict our processing of your Personal Information
• Withdraw consent at any time (this will not affect the lawfulness of processing before withdrawal)

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

7. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your Personal Information is no longer needed, we will take steps to securely delete or anonymise it.

8. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Search Collective
Email: hello@thesearchcollective.com.au
Phone: +614 06 731 421